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Access to information


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Juvenile Justice publishes a large volume of material on this website. We try to release as much government information as possible, either through our website or in another appropriate way, and free of charge or at the lowest reasonable cost.

Under the Government Information (Public Access) Act 2009, certain information is required by law to be available on our website, free of charge. This is called "open access information" and includes our:

You should check the open access information at the links above to see if the information you are looking for is already available.

In addition to the "open access information" which we are required by law to make available, we also proactively release a large volume of other information. Our publication guide will give you some guidance about the other kinds of information we hold and release publicly.

If you cannot find the information you are looking for on this website, you can ask us whether the information has already been released by Juvenile Justice proactively in some other form (eg., in printed form).

You can contact us to ask if the information you are after has been released by Juvenile Justice either on this website or in another form. Some publications may only be available on the payment of a fee, but we will let you know if that is the case.


Make an informal request

If the information you are after has not already been published by Juvenile Justice, but is information which raises no particular concerns in terms of possible public interest reasons why it should be kept confidential, then we may be able to release it to you on request without the formalities of having to make a formal application.

Generally, we try to release information we hold without the need for you to make a formal access application, unless there are good reasons to require one.

Informal requests by current or previous clients of Juvenile Justice using the informal request form must be accompanied by suitable identification, preferably photographic.

Under the Government Information (Public Access) Act, Government agencies are not required to release information without an access application. Juvenile Justice reserves the right to require you to lodge an access application, particularly if there may be significant public interest considerations that need to be taken into account in deciding whether the information can be released or if you request a large volume of information or if it would otherwise take Juvenile Justice a significant amount of time to consider your request.

Send us an email to enquire whether information of the type you are seeking has already been released by Juvenile Justice either on this website or in another format. Some information may only be available on the payment of a fee, but we will let you know if that is the case. All applications from Juvenile Justice clients asking for their personal information must be a formal application form.

Juvenile Justice will generally provide the following types of information in response to an informal request:

  • Copies of correspondence, where the person requesting the correspondence is the person who sent it to this Agency.
  • Documents that contain only personal information about a particular individual, and that is the person who is requesting the information. There is further information below for clients of Juvenile Justice (past or present) about accessing their personal information.
  • Documents that have already been made public in some other way.
  • Other reasonable requests for information, the release of which would not raise any potential concerns in terms of public interest considerations against disclosure.

Juvenile Justice reserves the right to impose conditions in relation to the use or disclosure of information that is released in response to an informal request as provided for in theGovernment Information (Public Access) Act 2009, section 8. It should also be noted that, under these same provisions, an Agency cannot be required to consider an informal request or to disclose government information pursuant to an informal request. There are no rights of appeal for an informal request.

If you are a current or previous client of Juvenile Justice and you are wanting access to your personal information held on our files, you should use our Informal Access Application form [PDF, 191kb] for this purpose.


Make a formal access application

Visit the Department of Justice website to find out how to make a formal request for information.


Withheld information

The Government Information (Public Access) Act 2009 requires all agencies to make available, free of charge on their websites, their "open access information".

However, there is an overriding obligation under the Act not to publish any specific "open access information" if there is an overriding public interest against disclosure of that particular information.

Juvenile Justice has a statutory exemption for documents affecting law enforcement and public safety under GIPAA, Schedule 1, s.7, in relation to documents created by the Agency's Drug Intelligence Unit in the exercise of its functions concerning the collection, analysis or dissemination of intelligence.

Additionally, Juvenile Justice claims an overriding public interest against disclosure under GIPAA, s.14(3)(2), for documents and information relating to law enforcement and security that:

  • Would reveal or tend to reveal the identity of an informant or prejudice the future supply of information from an informant.
  • Would prejudice the prevention, detection or investigation of a contravention or possible contravention of the law or prejudice the enforcement of the law.
  • Would endanger the security of, or prejudice any system or procedure for protecting, any place, property or vehicle.
  • Would prejudice the supervision of, or facilitate the escape of, any person in lawful custody.
  • Would prejudice the security, discipline or good order of any Juvenile Justice Centre.

For these reasons, the Juvenile Justice operating policies and procedures are exempted from disclosure where they fall within the above provisions.

All other public interest considerations against disclosure contained within GIPAA, s.14, apply.

Whenever Juvenile Justice decides that particular "open access information" should not be publicly available, a record of the decision is made.


Fees and charges for information held

Juvenile Justice applies the fees and charges for access to information specified in Government Information (Public Access) Act 2009 [GIPAA]:

  • Application fee of $30 GIPAA, s.41
  • Processing charges GIPAA, s.64-s.71.

An agency is authorised to impose a processing charge for an access application at a rate of $30 per hour for each hour of processing time. Provision is made for a 50% reduction in a processing charge if the agency is satisfied that the applicant is suffering financial hardship or that there is special benefit to the public generally in the release of the information. Provision is also made for advance deposits to be taken for payment of processing charges.

There are no fees or charges for clients of Juvenile Justice (past or present) requesting access to their personal information. If this is your situation, please use our simplified form simplified form [PDF, 35kb].


Policies

Policy documents are those which guide our decisions, actions and procedures in fulfilling our legislative mandate. The Government Information (Public Access) Act 2009 [GIPAA] requires that all of Juvenile Justice's current policy documents be made available on this website unless there are overriding public interest reasons why that cannot be done -- GIPAA, section 14.


Subpoena, Summons, Statutory Notice or other requests for information

More information about Subpoena, Summons, Statutory Notice or other requests for information is available on the Legal Assistance and Applications page.